Our commitment
-
Properly welcome and inform our guests in any circumstances.
-
Giving satisfaction through a service in compliance with our customer promise.
-
A commitment to a sustainable and responsible tourism.
The key points of the responsible tourism approach
- An efficient booking
- A minimum waiting time
- A warm welcome
- Listen our customer’s needs and expectations
- Available and receptive professionals
- Great comfort
- Cleanliness value
- A regional products offer
- A relevant touristic information
The key points of the quality approach
- ACCESS AND MOBILITY : Reduce the impact of our trips
- COMMUNICATION AND DIGITAL USE : Optimize the uses and medias
- SOCIAL AND SOCIETAL ASPECTS : Respect equality, to facilitate dialogue and handover
- ENERGY SOBRIETY : Manage energy wastage
- ENERGY CONSUMPTION AND PRODUCTION : Improve the systems and produce differently
- WATER CONSUMPTION : Reduce the demand and recover the resource
- CLEANING PRODUCTS : Use eco-labeled and naturals products
- SUPPLY AND LAUNDRY CLEANING : Make better use and maintenance
- CONSUMABLE PRODUCTS : Buy responsibly and limit packaging
- REDUCTION, WASTE SORTING AND MANAGEMENT : Act and sensitize to best practices
- WORK, EQUIPMENT, FURNITURE : Buy local and sustainable
- FOOD PRODUCTS : Consume local and reduce waste
- ECOSYSTEM SERVICES : Protect the fauna and flora
- ENVIRONMENTAL POLICY : Formalize the responsible tourism project